Shropshire Sanctuary (professional referral only)

Shropshire Sanctuary is a multi-award-winning service operated by Shropshire Mental Health support, providing crisis support to the populations of Shropshire and Telford & Wrekin.

The service was designed to provide an alternative to a person being subjected to a Section 136 of the Mental Health Act (MHA, 1983), at that time 85% of those who are subject to a S136 were discharged with no immediate follow up support.

Section 136 is part of the Mental Health Act that gives police emergency powers. Police can use these powers if they think you have a mental disorder, you’re in a public place and need immediate help. They can take you to A&E or Redwoods, where your mental health will be assessed.

Shropshire Sanctuary was designed to offer a more humanistic and compassionate approach, ensuring people receive immediate support in a warm, friendly environment that respects their dignity. It focusses on the persons needs in a holistic manner, providing support that the person needs, in a timely manner. Every person using the service is transported by a Shropshire MHS funded taxi to a safe place in dignified manner.

Impact:

Testimonials:

‘The Sanctuary has saved my life on more than one occasion’ – Service User

‘I have been multiple times to the Sanctuary and I believe that it is an amazing and very useful place. Very kind staff and one of the best services I have used’ – Police

‘I really benefit from the service, I can open up to the volunteers about my problems’. – Service User

‘Fundamental service for the support of emergency services and patients. Feedback from patients is always positive’ – Paramedic

‘I feel calmer, you really do help, you’ve been so kind to me’. – Service User

‘Very welcoming and easy to refer to’ – Paramedic

‘The Sanctuary offers us an excellent alternative to taking patients to the clinical setting of the hospital. We feel confident that our patients are receiving the assistance they need, in a warm, safe, welcoming environment’ – Ambulance staff